1. Overview
DeluVex ("DeluVex", "we", "us" or "our") is a full-service digital agency offering web development, app development, data migration, UI dashboards, digital marketing and ongoing support. This Privacy Policy describes how we collect, use, disclose and safeguard information when you visit deluvex.com (the "Site") or otherwise interact with us — for example, by submitting an enquiry form or emailing us directly.
By using the Site, you agree to the collection and use of information in accordance with this policy. If you do not agree, please do not use the Site.
2. Information we collect
We collect information in two ways: what you give us directly, and what your browser sends us automatically.
Information you provide. When you submit our enquiry form or email us, we may collect:
- Your name
- Email address
- Phone number
- The service you're interested in
- Any project details, timeline or budget information you choose to share in your message
Information collected automatically. Like most websites, when you visit the Site we may automatically log certain technical information, including your IP address, browser type and version, device type, pages viewed, referring page, and the date and time of your visit. This is typically collected through cookies and similar technologies — see Section 4 below.
3. How we use your information
We use the information we collect to:
- Respond to your enquiry and discuss your project
- Provide, operate and maintain the Site
- Understand how visitors use the Site so we can improve it
- Send you information you've requested, such as a quote or proposal
- Detect, prevent and address technical issues, fraud or abuse
- Comply with our legal obligations
We do not use the information you submit through our enquiry form for unsolicited marketing, and we do not sell your personal information to third parties.
4. Cookies & analytics
The Site may use cookies and similar tracking technologies (such as browser local storage) to remember your preferences and to understand how the Site is used, typically through a privacy-respecting analytics tool. These technologies may collect information such as pages visited, time spent on the Site and general location at a country or city level.
Most browsers let you refuse or delete cookies. If you disable cookies, some parts of the Site may not function as intended, though the Site will remain usable.
5. How we share information
We do not sell, rent or trade your personal information. We may share information with:
- Service providers who help us run the Site or our business — for example, email delivery, hosting, or analytics providers — under obligations to protect your information and use it only for the purpose we've engaged them for.
- Legal and safety reasons, if required to comply with a legal obligation, protect our rights, or investigate potential violations of our terms.
- A successor entity, in the event of a merger, acquisition or sale of assets — you would be notified before your information becomes subject to a different privacy policy.
6. Data retention
We keep the information you submit through our enquiry form for as long as reasonably necessary to respond to you, deliver any services you engage us for, and meet our legal, accounting or reporting obligations. When information is no longer needed for these purposes, we delete or anonymise it.
7. Data security
We take reasonable technical and organisational measures to protect the information we hold from loss, misuse and unauthorised access. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
8. Your rights and choices
Depending on where you live, you may have the right to:
- Ask us what personal information we hold about you
- Request that we correct inaccurate information
- Request that we delete your information
- Object to or restrict how we use your information
- Withdraw consent, where we rely on consent to process your information
To exercise any of these rights, contact us using the details in Section 12 below. We'll respond within a reasonable timeframe.
9. Children's privacy
The Site is intended for business audiences and is not directed at children. We do not knowingly collect personal information from anyone under the age of 16. If you believe a child has provided us with personal information, please contact us and we will take steps to delete it.
10. International use
DeluVex works with clients worldwide on a remote-first basis. If you contact us from outside the country in which our systems or service providers are located, your information may be transferred to, stored and processed in a different country. Where this happens, we take steps to ensure your information continues to receive an appropriate level of protection.
11. Changes to this policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational or regulatory reasons. We'll update the "Last updated" date at the top of this page when we do. We encourage you to review this page periodically.
12. Contact us
If you have questions about this Privacy Policy or how we handle your information, reach out to us at deluvexinfo@gmail.com.